Terms of service

Terms and Conditions for Milczące Postacie

By accessing or using the Milczące Postacie website ("the Site"), you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information
Milczące Postacie is an online store selling sculptures. We operate exclusively through our website and provide shipping to Poland, Europe, and Ukraine.

2. Products and Services

  • The products available for purchase on our Site are sculptures. Product details, including prices, descriptions, and availability, are provided for each item on the product page.
  • We reserve the right to modify product prices, availability, and descriptions without prior notice.

3. Account Registration
You may be required to create an account in order to make purchases. By registering, you agree to:

  • Provide accurate and complete information about yourself.
  • Keep your account information secure and confidential.
  • Notify us immediately of any unauthorized use of your account.

4. Ordering and Payment

  • Orders are processed via Shopify Payments.
  • By placing an order, you agree to purchase the products at the stated price and pay all applicable taxes and shipping fees.
  • Payments will be processed securely through Shopify Payments.

5. Shipping and Delivery

  • Shipping is available to Poland, Europe, and Ukraine.
  • Delivery to Poland costs 69 PLN. Orders above 4000 PLN qualify for free delivery.
  • Delivery to Europe and Ukraine costs 79 PLN. Orders above 4000 PLN qualify for free delivery.
  • We strive to fulfill all orders promptly. However, delivery times may vary based on the destination and availability of products.

6. Returns and Refunds

  • You may return products within 14 days of receiving them if the product is unused and in the original condition.
  • Returns must be initiated by contacting us at milczace@outlook.com.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

7. Limitation of Liability
Milczące Postacie will not be liable for any indirect, special, or consequential damages arising from the use or inability to use the Site or any products purchased from the Site.

8. Intellectual Property
All content on the Site, including text, images, logos, and product descriptions, is owned by Milczące Postacie or its licensors and is protected by copyright laws. You may not use any content from the Site without prior written permission.

9. Modifications to Terms
We reserve the right to change, modify, or update these Terms and Conditions at any time. The latest version will be posted on this page.

10. Governing Law
These Terms and Conditions are governed by the laws of Poland.

11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at milczace@outlook.com.