Payment and Shipping Policy for Milczące Postacie

At Milczące Postacie, we aim to provide a seamless shopping experience. Below are the details regarding payment methods and shipping policies.

1. Payment Methods
We accept payments through Shopify Payments, a secure and trusted payment processor. This allows us to accept the following payment methods:

• Credit and debit cards (Visa, MasterCard, American Express, and more)
• Shopify Payments also supports payments via Apple Pay, Google Pay, and other regional payment methods depending on your location.

All payments are processed securely through Shopify Payments, ensuring your payment details are kept safe.

2. Shipping Information
We offer shipping to Poland, Europe, and Ukraine.

• Shipping within Poland:
• Shipping costs 69 PLN for orders below 4000 PLN.
• Free shipping for orders above 4000 PLN.
• Shipping to Europe and Ukraine:
• Shipping costs 79 PLN for orders below 4000 PLN.
• Free shipping for orders above 4000 PLN.

3. Order Processing and Delivery Times

• All orders are processed on business days (Monday to Friday, 10:00 AM to 6:00 PM).
• Orders are usually processed within 1-2 business days. However, shipping times may vary depending on the destination.
• Delivery times vary based on your location:
• Poland: Estimated delivery time is 2-5 business days.
• Europe and Ukraine: Estimated delivery time is 5-10 business days.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather or shipping carrier delays.

4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. If you have any issues with tracking or delivery, please feel free to contact us at milczace@outlook.com.

5. Shipping Restrictions
We currently do not offer international shipping outside of Europe and Ukraine. We only deliver to the countries mentioned above.

6. Customs and Duties
For international shipments (outside of Poland), customs duties and taxes may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the product price or shipping cost.

7. Contact Us
If you have any questions regarding payment or shipping, please feel free to contact us at milczace@outlook.com.